Below is a list of known issues we are tracking for Age of Empires II: Definitive Edition. Note that this is not a comprehensive list; we will continue to update it with new issues as they are reported and fixed, will only include the most visible or disruptive issues that prevent you from enjoying the game, and will never include exploits that could be leveraged to gain an unfair advantage over other players.
If you encounter a bug that is not listed below, take a moment to visit the official Age of Empires forum and report the problem:
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- Visit the official Age of Empires Forum
- Click ‘Report a Bug‘ in the Age of Empires II category
- ALWAYS search the sub-forum for similar issues before creating a new post.
- If the issue has already been reported, add a comment to the existing thread.
- If the issue has not been reported, start a new thread.
- Read up on How to Report a Bug or Exploit to make sure you have everything you need to post about an issue.
- Click Create Topic to finish creating your thread!
Thank you for taking the time to help keep our game clean and bug-free! We will try to update this list each month, as well as provide solutions to any new issues over on the official forum.
This page was last updated on August 25, 2020.
TRACKED ISSUES
| CATEGORY | ISSUE | DESCRIPTION | STATUS | LAST UPDATED |
|---|---|---|---|---|
| Game Performance | Game Crashes | Though sporadic, we have received reports of game crashes occurring at different times, based on different factors, or with different symptoms. As they can be caused by any number of factors, we recommend working through the troubleshooting and game optimization steps in the following guides:
If you continue to experience issues, please visit the forum to find others who may be experiencing a similar issue. |
Tracking | Dec.17, 2019 |
| Mods | Mods disappear from in-game subscription list. | Some players have noted that content mods seem to disappear from their in-game mods list.
We are investigating a permanent fix for this issue. |
Tracking | Nov.22, 2019 |
| Gameplay | Gates can be permanently locked open. | We are currently investigating this issue to reproduce and implement a fix. We believe it may be caused by scale or game performance. | Tracking | Feb.25, 2020 |
| Mods | Audio mods only apply after a game restart. | This will impact our festival mods and any audio modding. You will need to subscribe and download the mod, then re-launch the client for it to work. | Tracking | Feb.25, 2020 |
| AI | All selected units may get stuck in on a crowd and not make it to a destination, even if some of them have an open path. | This might be linked to a bug where groups of units will disperse when another group attempts to walk thru them. We are continuing to investigate! | Tracking | Feb.25, 2020 |
| UI | Yodit 1 campaign medal is not displaying upon completion. | We are aware of the issue and investigating a solution for those affected. | Tracking | Mar.05, 2020 |
| Localization | Spanish displays incorrect names and descriptions for several units, technologies, and buildings. | We are tracking several issues and have solutions in the works. | Tracking | Apr.01, 2020 |
| AI | AI-controlled players do not activate upon restoring a saved game | We are tracking this issue and will update when we have a resolution. | Tracking | May.29, 2020 |
| Campaign | Bari 5: Campaign completion objectives are not clear. | We are tracking this issue and will update when we have a resolution. | Tracking | May.29, 2020 |
| Gameplay | Disabling Two-Button Mouse prevents Shift+Tasking from working. | We are tracking this issue and will update when we have a resolution. | Tracking | May.29, 2020 |
| Scenario Mission | Battle of Hastings: Viking pathfinding to Stamford Bridge may be blocked by transport ships | This issue is due to a pathing issue that also impacts other scenarios. The team is working on a permanent fix that will be released in a future game update. | Tracking | Aug.04, 2020 |
| Game Stability | “Failed to connect to multiplayer services” error. | If you are experiencing this issue, please add your log files to one of these threads: | Tracking | June.10, 2020 |
| UI | In some circumstances, naval units will fail to display their health bar. | We are tracking this issue and will update when we have a resolution. | Tracking | June.22, 2020 |
| Save Games | “Failed to load game” error when loading a save file. | We are tracking this issue and will update when we have a resolution. | Tracking | June.22, 2020 |
| Save Games | Unable to restore a multiplayer save game file. | We are tracking this issue and will update when we have a resolution. | Tracking | June.22, 2020 |
| Game Stability | “EE_RLinkServiceUnavailable” error. | Under Investigation… | Tracking | June.10, 2020 |
| Game Stability | Game freezes after an amount of time. | We are tracking this issue and will update when we have a resolution. | Tracking | June.03, 2020 |
| Visual | Hero unit glow (and other visual effects) can disappear when too many units are visible on screen. | While this was partially fixed in the July update, there is still an issue where the hero glow, blood, and other visual effects can disappear in large-scale battles. We are working on a more permanent fix for a future update. | Tracking | Aug.04, 2020 |
| UI | Double-clicking will select ALL rather than only VISIBLE buildings or units. | We are tracking this issue and will update when we have a resolution. | Tracking | Aug.04, 2020 |
| AI | Towers will occasionally lock onto buildings rather than nearby units. | We managed to reproduce this issue internally and have a fix in the works. | Tracking | Aug.17, 2020 |
| Campaign | Outro slides do not play after clicking “Return to Map” instead of “Leave Map” after completing a campaign mission. | Fixed in an upcoming update! | Awaiting Update | Aug.24, 2020 |
FIXED ISSUES
These are issues which we presume to be fixed as of a recent update. If you continue to encounter the issue, please visit the official Age of Empires forum to report your experience:
| CATEGORY | ISSUE | DESCRIPTION | STATUS | LAST UPDATED |
|---|---|---|---|---|
| Gameplay | Gaia sheep scouted by player’s sheep do not stay visible in fog of war. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Campaign | Player does not have access to Chemistry in the later Prithviraj missions. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Map | RMS: The Kilimanjaro map may spawn fish next to berry bushes. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Game Stability | Game will crash if party members are in a previous match while the party queues for a new match. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| AI | AI-controlled players will send too many villagers to defend against a tower rush. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Game Stability | Crash when using Siege Towers. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| AI | AI (CD) does not research blacksmith technologies in certain situations. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Pathfinding | Melee units stutter/freeze when trying to surround and fight enemy units. | Issue resolved in update 39284. | Fixed (39284) | July.20, 2020 |
| Visual | Fire visual effects appear above Hero units. | Issue resolved in update 39515. | Fixed (39515) | July.27, 2020 |
| Server Stability | Community-Reported issues with the Brazil server. | Players should no longer be funneled onto the Brazil server if they are not in that region. We are continuing to monitor performance concerns and will take the appropriate action if necessary. | Fixed | Aug.11, 2020 |
| UI | Some technology icons are discolored. | This issue has been fixed along with other technology icon updates. | Fixed | Aug.18, 2020 |
| Achievement | The ‘Final Countdown’ achievement may need to be completed in <10 years rather than <100 years. | This was fixed in an early update. Note that it cannot be achieved in custom scenarios. | Fixed | Aug.18, 2020 |
| UI | Toggling ‘Team Colors’ does not dynamically update unit and building icon color. | This issue has been resolved. | Fixed | Aug.18, 2020 |
| Performance | Significant Delays when trying to leave a clan. | This issue has been resolved. | Fixed | Aug.18, 2020 |
| Game | Using a cheat code and then restarting a mission will display the cheat warning. | This issue has been resolved. | Fixed | Aug.18, 2020 |
| Map | RMS: The Arena map can spawn players with uneven woodlines. | This issue has been resolved. | Fixed | Aug.18, 2020 |
| Gameplay | Gates cannot be constructed at certain angles. | Issue resolved in update 40220. | Fixed (40220) | Aug.24, 2020 |